Privacy Policy

Privacy Policy

At Central Security Agency Ltd. (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our company, website, and services.

Please read this policy carefully to understand how we handle your personal information. By using our services or accessing our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Address
• Emergency contact information
• Billing or payment details
• Any other information you voluntarily provide

Non-Personal Information

• IP address
• Browser type and version
• Device type
• Pages visited on our website
• Time spent on pages
• Website referral source

2. How We Collect Information

We collect information when you:

• Fill out forms on our website
• Contact us by email, phone, or through our website
• Subscribe to our newsletter or updates
• Request a quote or service
• Apply for employment
• Use our live monitoring services
• Interact with us on social media

3. How We Use Your Information

We use the collected information to:

• Provide and manage our security services
• Respond to your inquiries and requests
• Process transactions and send billing invoices
• Improve our website and services
• Communicate updates, promotions, or policy changes
• Screen for potential risk or fraud
• Comply with legal obligations

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following cases:

• With service providers who assist in business operations (e.g., payment processors, IT support)
• With law enforcement or regulatory agencies if required by law
• In connection with a business transaction such as a merger, acquisition, or sale

All third parties are required to maintain the confidentiality and security of your information.

5. Data Storage and Security

We take reasonable technical and organizational precautions to secure your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Your data is stored on secure servers. Despite our efforts, no system is completely secure. Therefore, we cannot guarantee the absolute security of your information.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us analyze website traffic, remember your preferences, and improve user interaction.

You can modify your browser settings to decline cookies if you prefer. However, this may limit some features or functionality on our site.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing the privacy policies of any third-party site you visit.

8. Access and Correction

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete data
• Withdraw consent at any time (subject to legal or contractual obligations)

To exercise these rights, please contact us using the details provided below.

9. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If you believe we have unintentionally collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Last Updated” date.

We encourage you to review this policy periodically to stay informed of how we protect your data.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Central Security Agency Ltd.
7A 2115 27 Ave NE, Calgary, Alberta
Phone: +1 (587) 969-0960
Email: info@centralsecurityagency.ca
Website: centralsecurityagency.ca

Last Updated: 10 April 2025